❓ Frequently Asked Questions (FAQs)

🇬🇧 Where are your products located?

All our products are stocked in the United Kingdom. We do not ship from overseas warehouses.

🚚 How long does delivery take?

Standard delivery takes 1–3 working days.
Orders are processed Monday–Friday.

📦 Will I receive tracking information?

Yes. Once your order is dispatched, you will receive a tracking number by email so you can monitor your delivery.

💷 Are there any hidden fees or customs charges?

No. Since all items are based in the UK, there are no import duties or unexpected charges.

🔄 What is your return policy?

You can return eligible items within 14 days of delivery.
Please contact us before sending anything back so we can provide instructions.

🔧 Do you offer installation?

Yes. We provide professional installation services across the South West for selected products.
Please contact us for availability and pricing.

🏡 Do you install nationwide?

Currently, installation services are available in the South West only. Delivery is available across the UK.

💬 How can I contact customer support?

You can reach us via:

📧 support@easypeasy.co.uk
Monday–Friday, 9am–5pm